Manager Integrated Systems Development and Support (f/m/d)

Bereich Technischer und Anwendungs-Support
Standort Gräfelfing (DE), Home Office (Deutschland) (DE)
Pensum Vollzeit
Karrierelevel Mitarbeiter/in unbefristet
Referenznummer JR-2912

Company / Business Unit:

Hamilton Germany GmbH / Robotics

more information


The Manager we’re searching will be responsible for the whole team, the main tasks can be summarized as following:

  • monitor and assess the progress of ongoing projects
  • supervise short-, medium- and long-term planning of the resources
  • make sure financial objectives are achieved
  • ensure the communication between the project leaders and all internal and external stakeholders
  • plan future developments of the team, based on the pipeline of projects and resources occupation
  • visit customers on a regular basis, to measure the level of satisfaction in respect of the solutions provided
  • provide monthly reports to Senior Management, about team activities and achievements (pipeline, project hours, opex, etc.)
  • identify interesting clusters of similar projects like cell-culture, biobanking, integrations to lab-track systems, where Hamilton devices have been used by external integrators etc. and present them to different audiences. These might be internal groups like marketing or sales, just like external groups like KOLs, customers on events, user group meetings or tradeshows
  • identify additional trends that are requested by the market and may represent strategic business areas for Hamilton
  • follow any processes and procedures as directed by Health & Safety legislation

The position is based in Germany (Hamilton Germany – Gräfelfing), partial home-office is accepted. Travel is expected to cover at least 25% of the working time. German and English languages are a must, any additional language is considered a plus for the role.

The Manager Integrated Systems Development and Support reports to the Manager Hamilton International Support Team (HIST), being part of the business unit Direct Sales Robotics.


The ideal candidate has the following profile:

  • Minimum of 3 years of experience in lab automation, liquid handling automation or similar
  • Minimum 3 years of experience in a team leading role
  • Proven leadership attitude and style
  • Experience in working with internal and external partners to coordinate the collaboration with integrated automation providers is desirable
  • Experience administrating KPIs and reporting tools like PowerBI
  • Education in biology, chemistry, biochemistry or similar
  • Background in Business Administration is appreciated but not a must
  • Excellent organization and planning skills with high flexibility and adaptability to react to unforeseen circumstances and shape processes as the needs evolve
  • This position requires traveling to deal with matters in person, whenever needed.
  • Excellent comunication and interpersonal skills to interact with a variety of internal and external stakeholders at various hierarchical levels
  • Fluent in German and English. Additional languages are a plus for this role
  • Ability to work independently, prioritizing own activities, booking own flights/hotels, while still being a strong team player and structuring the work in a way that is clear and understandable for the team

Are you interested? Then please apply online by clicking on the "Apply" button. If you have any questions, please do not hesitate to contact with the following details:

Reference: JR-2912/Contact: Thomas Seib

Applications by post or e-mail can unfortunately not be considered.

Jetzt Bewerben

Unsere Projekte weisen ähnliche Teamgrössen, ähnliche Budgets und ähnliche Zeitpläne auf wie bei Startups. Der grosse Unterschied bei Hamilton ist jener, dass wir nicht dem Geld nachrennen müssen. Wir können uns voll und ganz auf unsere Innovationen konzentrieren.

Yavuz Çelik

Product Manager, Hamilton Bonaduz AG

Diese Vision war wirklich ihrer Zeit voraus.

Alexander Starcevic

Director Marketing and Customer Success, Hamilton Medical AG

Wir sind Weltmarktführer in verschiedenen Bereichen der Life-Science-Branche. Es macht Spass, bei der Entwicklung solcher Geräte mitzuarbeiten. Zudem produzieren wir sehr sinnvolle Produkte, die am Ende den Menschen zugutekommen.

Carl Meinherz

Electrical Engineer, Hamilton Bonaduz AG
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