Team Leader Order Processing and Office Coordinator 80 – 100 % (f/m/d)

True to the vision “We drive innovation to improve people’s lives”, the Hamilton companies have been providing solutions for the health sector since 1950. We are an innovative pioneer in the fields of ventilators, automated pipetting, sample management and in the development of process sensors.

At our site in Eindhoven , we sell state-of-the-art process measurement technology for customers in the biopharmaceutical, chemical and brewery industry, as well as pipetting robots to automate liquid handling processes for the pharmaceutical and food industry through to cell and DNA research.

How you can make a difference:

You will be working in a team of three and the support of long-time colleagues from sales and technical support and the back-office in the Benelux subsidiary.

• Create orders at our headquarters and with third party vendors

• Monitor project emails and updating project plans in collaboration with projec leaders

• Monitor delivery dates

• Preparation of invoices and customs clearance if necessary

• Preparation of invoices for all technical service tasks and other after sales activities

• Raise purchase orders

• Manage the stock supply for the field service engineers (ordering at Headquarters and shipping to the colleagues)

• Prepare quotations for service contracts, preventive maintenances, and repairs in collaboration with the service organization

• Perform various coordinating tasks and administrative duties as required

Office Management:

• Responsible for the day-to-day running of the office

• Answering enquiries by phone and email

Other Responsibilities:

• The position requires flexibility and may also take on responsibility in supporting other departments or teams related to Personnel support such as drafting letters, accounting support, general office administration

That’s what you bring along:

• Previous experience working in a customer service role

• Experienced user of ERP systems, preferable Microsoft D365

• Experiences with CRM systems

• Highly service-oriented attitude with good attention to detail

• Hands-on mentality

• Competent user of the common MS Office applications

• Good comprehension skills and enjoy working independently

• Very good communications skills in Dutch and English, both verbal and written, French would be beneficial

Learn more about career opportunities at Hamilton at jobs.hamilton.ch.

Do you share our values and feel at home in a cooperative and down-to-earth environment? At Hamilton, we not only offer a motivating working environment, but also various leisure activities and modern working conditions. Our interactions at eye level encourage open communication and a pleasant working environment. Become part of a team where your skills are valued and innovative ideas are fostered. Interested? Then apply online using the "Apply now" button. If you have any questions, please contact us at jobs@hamilton.ch with the following details:

Reference: JR-3649/Contact: Donata Caillé

Applications by post or e-mail can unfortunately not be considered.