Inside Sales and Support Specialist 80 – 100 % (f/m/d)

True to the vision “We drive innovation to improve people’s lives”, the Hamilton companies have been providing solutions for the health sector since 1950. We are an innovative pioneer in the fields of ventilators, automated pipetting, sample management and in the development of process sensors.

At our site in Eindhoven , we sell state-of-the-art process measurement technology for customers in the biopharmaceutical, chemical and brewery industry, as well as pipetting robots to automate liquid handling processes for the pharmaceutical and food industry through to cell and DNA research.

How you can make a difference:

We are seeking a dynamic and results-oriented Inside Sales and Support Specialist to join our team. The Inside Sales and Support Specialist will be responsible for generating leads, qualifying prospects, and closing (after) sales over the phone or through virtual meetings. The ideal candidate will have excellent communication skills, a persuasive demeanor, and a passion for exceeding sales targets.

Responsibilities:

• Prospect and qualify potential customers through cold calling, email campaigns, and other lead generation strategies.

• Conduct product demonstrations and presentations to educate prospects on the features and benefits of our products or services.

• Develop and maintain strong relationships with customers to understand their needs and preferences.

• Negotiate pricing and contract terms to close sales and achieve revenue targets.

• Collaborate with the marketing team to develop sales collateral and promotional materials.

• Provide accurate and timely sales forecasts and reports to management.

• Stay up-to-date on industry trends, market conditions, and competitor activities.

• Continuously seek opportunities for process improvement and optimization within the sales cycle.

• Central point of contact for after sales, service and application requests.

• Answer external requests from customers.

• Take ownership of the local support desk tool.

• Preparing quotations in D365 (ERP).

• Follow up quotations (after) sales and service contracts.

• Promote small instruments and devices, incl demos.

That’s what you bring along:

• Bachelor’s degree in Science, Business Administration, Marketing, or related field preferred.

• Track record in Life Sciences.

• Proven track record of success in inside sales or a similar role, with a demonstrated ability to meet or exceed sales targets.

• Strong communication skills, both verbal and written, with the ability to effectively articulate product features and benefits.

• Excellent negotiation and persuasion skills, with the ability to overcome objections and close sales.

• Self-motivated and results-driven, with a high level of initiative and a sense of urgency.

• Proficiency in CRM software and other sales productivity tools.

• Ability to work independently as well as part of a team in a fast-paced environment.

• Flexibility to adapt to changing priorities and multitask effectively.

• Previous experience in the technology/software industry is a plus.

Benefits:

• Competitive salary with bonus opportunities.

• Professional development and career growth opportunities.

• Dynamic and collaborative work environment with a focus on innovation and excellence.

Learn more about career opportunities at Hamilton at jobs.hamilton.ch.

Do you share our values and feel at home in a cooperative and down-to-earth environment? At Hamilton, we not only offer a motivating working environment, but also various leisure activities and modern working conditions. Our interactions at eye level encourage open communication and a pleasant working environment. Become part of a team where your skills are valued and innovative ideas are fostered. Interested? Then apply online using the "Apply now" button. If you have any questions, please contact us at jobs@hamilton.ch with the following details:

Reference: JR-3856/Contact: Donata Caillé

Applications by post or e-mail can unfortunately not be considered.